May 02, 2008

Rules? What Rules?

Life is a funny thing.  Yes, I mean that the ability to express joy, laugh at yourself and recognize absurdity all point to someone who has a good grasp on reality.  But life is funny also because when it seems to teach you one thing, it rewards you for just the opposite.

School for example, society’s model for life training, is all about conformity.  And yet it is very often the nonconformists who succeed because they are the innovators, the first with the idea, and the gutsiest in promoting it.

Nyvirtualofficeassistant In business, and especially for entrepreneurs like Virtual Assistants, and most especially at times like these in America, the only sure thing is a rock-solid belief in yourself.  Which may very well mean saying “yes” when everyone says “no”, and then taking action. 

“…[E]veryone said Sam Walton was crazy to build his stores in small towns.  Almost everyone who has had an idea that’s somewhat revolutionary or wildly successful was first told they’re insane.”

This is a quote from a Fortune interview with Larry Page, Google co-founder, who bemoans the small percentage of risk-takers even at his own forward-looking company.

“Honestly, I’m a little baffled…My experience is that when people are trying to do ambitious things, they’re all worried about failing when they start.  But all sorts of interesting things spin out that are of huge economic value.”

Not only economic, but social, too.  The biggest problems on the planet can be addressed.  It calls for determined risk-takers building momentum with their persistence and eventually, as with the Japanese and the reliable automobile, others are inspired to copy the success.

Who can do it?

“If you look at the people who have high impact, they have pretty general knowledge.  They don’t have a really narrowly focused education…You’d want to be more like Edison.  If you invent something, that doesn’t necessarily help anybody.  You’ve got to actually get it into the world; you’ve got to produce, make money doing it.”

OK, all you virtual Edisons, let’s think big and make everybody’s life a little better.


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March 21, 2008

Trust

Trust is in the headlines again.

The recently-departed Governor of New York is recently departed because he betrayed the trust of his State and his family.

The newly-arrived Governor of New York, one day after his well-received and rousing inaugural speech, tells the voters through a series of newspaper interviews that both he and his wife have had extramarital affairs.

Yet another author of a best-selling memoir is exposed as a fraud.

Governorofnewyork The beginning of the major league baseball season brings with it the off-season stories of steroid use and Congressional testimony and public apologies.

A climate of this kind invites and encourages cynicism, and when that is the prevailing attitude, it is hard to make a convincing case for integrity and quality.

There is always skepticism inherent in the initial negotiations of a service provider like a virtual assistant.  You can display your past performance in an expensive website and offer a page full of referrals, but as in most walks of life, you only truly prove your professional trustworthiness by repeated good performance, every single day.

Integrity is the habit of honesty and fairness, thoroughness and striving for excellence.  And it gives you the ability to stand proudly and comfortably behind results that not only benefited your client, but are the best possible proof that you will perform as advertised.


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March 19, 2008

Obama and the Racial Divide

With the eloquence we are all now used to, Barack Obama’s recent speech in Philadelphia gave yet another indication that he intends not to walk away from the challenges of our time.

Faced with the incendiary remarks of his pastor, and their instant dissemination in the press, he used the opportunity to present himself and his campaign as a new response to the need to close the racial divide in America. 

ObamaandtheracialdivideMany before him have been able to paint a clear picture of the problem without offering a workable solution.  Indeed, he also characterized himself as an “imperfect” vessel for the task.  But he did admonish both sides to look at the mistakes in their positions and assumptions, and in so doing realize the common ground that has always existed, and the exploitation both sides have been subject to.

One can only hope that such a stance will propel a more meaningful dialogue in this area, because fresh approaches to cooperation are as desperately needed as the solutions themselves. 

That is the real excitement of this campaign.  Critics talk about rhetoric being the engine, but it’s really the idea that we all can come up with a different and productive way of running our country, and presenting ourselves to the world.  Nobody’s talking about a world or a country without problems, without arguments, just without needless deaths, and conflicts with no end, and where an effort to get at the root causes of intractable situations can be made.


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March 04, 2008

It’s All in the Details

SmallbusinessmanAs the Democratic candidates for President debate endlessly, the headlines always concentrate on broad themes.  Who won?  Did either one make an inappropriate remark or show an embarrassing lack of knowledge?  What was their body language like? 

Then we get the sound bites, and by this time, most of us are wearily familiar with the Need For Change vs. the Need To Be Ready on Day One.  But the truth of a candidate’s positions is never found on a carefully lit stage for one place, it’s found on the campaign website where you might find out just how the grand plans we hear about health care and immigration and national security are going to translate into action after the inauguration. 

They say life is in the details, and it’s no less true for the virtual assistant and the small businessman as for the big time politician.  And not only in the sense of doing thorough work for clients, error-free and double-checked, but in the human sense, too.


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February 18, 2008

Mrs. Obama

Michelleobama I wanted to watch Larry King Live the other night, because the guest was Michelle Obama.  After all the coverage of her husband recently, I was interested to hear her views on an election that, at the time of the interview, was clearly turning in her husband’s direction.

She is a hospital executive and a Harvard law graduate, a protective mother of two who has her children enrolled in a private school very close to her Chicago workplace, and who, at one point, tried to talk her husband out of the enormous step of running for president because “that’s my job.”  Speaking with a gentle lisp and a confident manner, she showed a strong grasp of the realities of the political life and was convincing when describing herself as facing many of the same struggles as any working mother.  She says that when she addresses campaign audiences, she focuses on the “unfairness” and “inequality” that cry out for the kind of change her husband represents.  She was also complimentary toward recent rival John Edwards in a way that suggests Edwards might again be on a Vice Presidential short list.

When asked about her husband’s personality, she admiringly called him “consistent”, noting his perfect attendance at parent-teacher conferences and how he makes time to be with her and their children despite a campaign schedule that would almost preclude it. 

Mrsobama Relaxed and direct, Mrs. Obama said she “looked down every dark road” before the Obamas decided to venture toward the presidency, and so she doesn’t dwell on “what could go wrong.”   She said that one of the beauties of an Obama presidency would be that her husband is a person who is open to change when he recognizes he has made a mistake and does not follow a leadership pattern that stubbornly holds onto bad decisions.  Which she knows from wifely experience.

“Can his mind be changed?” asked King.

Michelle Obama was quick with a smile.

“Hey, I change it every day,” she said.


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February 13, 2008

Personal Speed Limits

Entrepreneuriallife Most of us who enter the entrepreneurial life (sound like a religious experience when you put it that way—well, it IS a calling!) are doing so because we’ve got the energy and desire to take the wheel in our careers and get where we’re going now.  So, here comes a post about. . . . .slowing down.

Have you ever been en route somewhere, making good time and suddenly you find yourself at the end of the world’s longest vehicular conga line?  We’ve all been there.

The first five minutes go pretty well, but after that, it’s fairly normal for the nervous twitches to start:  look at the watch, stare out the window at the side of a factory building or the superstructure of the bridge you’re on, then comes a mild invective under your breath, radio gets turned on, only to tell you that a truck spilled something really messy on the road you’re on, which prompts some muttering, followed by another look at the watch, the radio going back on, and at some point, some genuine, audible curse words….

Well, I’ve been realizing it’s all about as helpful as wishing you were dry while you’re standing in the ocean.  Face it—you’re going to need a towel at some point.

I try to look at the unexpected delays that try to poison your entrepreneurial plan of productivity as timeouts.  A little breather on the sidelines to think about the next play, or just a time to pat yourself on the Personalspeedlimitsback for the last business touchdown or bit of career progress, no matter how small.  Just like the traffic situation just beyond your windshield, you should be thankful for even the merest movement forward.

It’s also a time to resolve to keep our cars within speed limits. Remember:  It’s carrying pretty important cargo, and there are so many tragedies that occur on our roads because somebody thought they were losing a race against the clock.

So be safe and happy.  That’s the fastest way to the success you’re planning on.


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February 08, 2008

Obama: The Next Step

What an exciting campaign season!

Obamathenextstep Super Tuesday was an amazing pageant of states and percentages and opinions and projections, and Barack Obama came out of it behind in the delegate count, ahead in fundraising and focused on more big-count delegate state primaries coming up soon.  Here in New Jersey, Hillary won by 110,000 votes (54%-44%), but Obama captured a greater number of states throughout the country, and clearly demonstrated a nationwide appeal.

With the field narrowed, Obama will now get a closer look from us all.  More than one observer has commented that Obama’s success in getting the voters’ attention and then convincing them that he is a serious candidate still does not guarantee him the nomination.  Now the task is to show he is electable.

So the question is: How strong is this message of change?  Before casting a vote in November, voters will want to believe in the substance of Barack Obama, beyond his undeniable and most welcome gift for inspiration.  More than one promising politician has learned that the same Americans who show hunger for change just as easily show distaste for sacrifice and the “details’ of change. 

Supertuesday I, for one, agree with those who see Obama as “the right man at the right time” who has caught on to the spirit of a nation tired of war and recession and fear, and given it a voice.  But more than that, he is the face of a diverse America moving forward together.  Finally, the Democrats present the nation with living symbols of their politics of inclusion—a Black man and a white woman and ask for its vote. 

What a remarkable journey this has been to watch as Obama attempts to become the leader of our land and what a moment in history awaits us if the Democrats prevail.


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February 01, 2008

Top 10 Anonymous Optimistic Quotes

We’re in the depth of winter, and the business climate is even chillier than that recently, so maybe it’s time for a little optimism.  These quotes are unattributed, but they’re uplifting just the same.

Optimisticquotes 1.  The purpose of life is the expansion of happiness.

2.  Happiness is not a state to arrive at, but a means of traveling.

3.  Courage is contagious.  When a brave man takes a stand, the spines of others are stiffened.

4.  We control fifty percent of a relationship.  We influence one hundred percent of it.

5.  Friendship improves happiness and abates misery, by doubling our joys and dividing our grief.

6.  Without hope, people are only half-alive; with hope they dream and think and work.

7.  Yesterday’s the past, tomorrow’s the future, but today is a gift.  That’s why they call it the present.

8.  Never let anyone take away your smile.

9.  Smile, it’s a tranquilizer with no side effects.

10.  The happiest people don’t always get the best of everything; they just make the best of everything.


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January 30, 2008

Obama’s New America

Entrepreneurialcareer I’m not alone in watching the rise of Sen. Barack Obama, of course, but in recent days, things have gotten serious.

The latest developments are the op-ed piece in the New York Times by Caroline Kennedy, wherein she credits her children and their generation for making a connection for her between Obama and the sense of hope and excitement her own father brought to the country when she was a little girl. 

Endorsements come and go, but this is a rare public statement by a female Kennedy in a race where the female candidate has even been cordially embraced by the Kennedys. 

As someone who has chosen an entrepreneurial career, I am enjoying the Obama candidacy as a refreshing symbol of openness to the new and the innovative.  We are in a time of rapid change, enabled by constant developments in many technological areas.  In many ways, it is a confusing time, but there is one aspect of the changes that is recurrent:  communication.  The new phones compel people to talk for hours.  The new social websites can rapidly publicize a video or event.  We’re undeniably coming together.  Now the task is for everybody to start paying attention to the big picture, the big problems, and realize we own them.

Virtualentrepreneur Which is where a President of the United States comes in.  Barack Obama talks about change in a way that may translate into a new face for America to show the world, should he be elected.  His very presence—young, Black, a prudent conciliator -- will signal an America that has grown from its sometimes parochial stance of the first-world superpower that is the best at everything and a moral arbiter and enforcer to a gifted nation whose enormous wealth comes with an obligation to lead and inspire.   

If nothing else, the virtual entrepreneur, the dot.com. revolutionary, the influential bloggers, all embody a new spirit of independence and individual achievement.  Can this spirit, that has accomplished nothing less than a revolution of the conduct of business and social networking, hold the key to unifying a fractured world?  And is Obama the pioneering leader such a time calls for?


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January 23, 2008

Who’s Arguing?

“The aim of an argument or discussion should not be victory, but progress.”

Virtualbusiness This is a quote attributed to Joseph Joubert, an 18th Century French essayist.  When you’re out on your own in business, like a virtual entrepreneur, being aggressive and having a strong sense of yourself and what you want should be standard equipment.  It comes in handy during negotiations with vendors and clients, when setting or moving deadlines, while questioning or defending invoices, fielding complaints, having the discussions of all kinds that fill your days.

I think most of us, deep down, are conflict-averse, but interactions (and they are the entrepreneur’s lifeblood) are part of the business life.  It is also a given that not all of them will be pleasant.

Which brings us to the wisdom of Monsieur Joubert’s words: acceptance of disagreement.  Within every argument is an opportunity to learn, an opportunity to compromise and (what Joubert rightly calls “progress”), an opportunity to grow.

How perfect is this quote for our current political season?  The candidate debates (hard to avoid, aren’t they?) are essentially staged arguments, during which all the would-be presidents are eager to show how different they are from each other.  For us, this process of juxtaposed ideas and approaches helps us to make a choice, just as the give-and-take between entrepreneurs and clients should lead to a clearer understanding and a more productive working relationship.


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